Cost-effective IT support!
Small and medium sized businesses, which cannot justify the continuous expense of a full-time IT department, lose thousands of pounds through inefficient use of IT resources. Even many larger businesses have found it more cost effective to outsource their IT requirements while those with their own IT departments occasionally need additional or specialized assistance. We have been providing IT services and support to businesses, large and small, both in the UK and other parts of Europe, since 1997. We can provide an "on demand" service so clients only pay for what they use. We recognize that different businesses have different needs so we try to avoid the "package" approach to service provision that so often results in clients paying for services they neither need nor use. Instead, we prefer to work with our clients to provide a level of service which matches their requirements.
How we can help you keep costs down.
Consultancy. Are you getting value for money from your IT investment? Just buying the latest, most expensive, machine is not the best, nor most cost-effective, method of meeting your IT requirements. We can advise on the use of your existing system and can often suggest significant improvements at little or no cost.
Linux Systems. Although Linux systems are available for a fraction of the price of other systems, many small businesess are losing money and missing out on the benefits of Linux, fearing lack of user support and incompatability with their desktop machines - they needn't. A Linux server will provide network services to machines running other operating systems and we can provide preconfigured Linux systems on CD or DVD as well as ongoing support at whatever level you require.
A server, running Linux, fully configured to your requirements, can easily cost far less than the server software alone for other systems. The stability of Linux keeps ongoing support costs down too.
Remote Support. We can provide remote support via the internet or with a dial-in connection. This is far more economical than a site visit or maintaining an "in-house" IT department. In larger companies, IT support is provided by the IT staff logging on to the system from a central point on site but there is no reason why that point needs to be in the same building - in fact, it doesn't even need to be in the same country. We provide remote support to companies all over Europe.
Network Administration. Occasionally, changes need to be made to a network configuration. We provide telephone support for our clients and, if required, can usually make the changes ourselves remotely.
Software Installation. In large companies, software is installed and configured by the IT department. Smaller companies don't always have the necessary skills "in house" to get the most from, often expensive, software. We can install and configure the packages to your requirements. In most cases this can be done remotely thus avoiding the expense of a site visit.
Bespoke Programming. Software packages are available for most common IT tasks but, if you have some special requirement, not met by off-the-shelf packages, we can write the software for you.
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Offsite Back-ups. How valuable is your data? Backing up to a tape or CD is not enough to protect your data - the back-up needs to be kept off site. In the event of a fire or a burglary, back-ups kept on site could be lost along with the original data. Together with "Computer Backup", we can arrange for your data to be automatically backed-up and kept securely off site.
